14 and 7
The 14 and 7 rule covers exchanges and returns for purchases made online and in the bricks-and-mortar store.
14 days - purchases through the online running store Azyl Biegacza - www.azylbiegacza.pl
7 days - purchases in the bricks-and-mortar running store Azyl Biegacza - Poznań, ul. Gdyńska 4
Right of withdrawal
MODEL WITHDRAWAL FORM
(complete and return this form only if you wish to withdraw from the contract)
To:
Azyl Biegacza
ul. Gdyńska 4
61-016 Poznań
sklep@azylbiegacza.pl
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Date of conclusion of the contract (*)/of receipt (*): Name of consumer(s): Address of consumer(s):
Signature of consumer(s):
(only if this form is submitted on paper)
Date:
(*) Delete as appropriate.
MODEL COMPLAINT FORM
(you may complete and return this form if you wish to make a complaint under the statutory warranty)
To:
Azyl Biegacza
ul. Gdyńska 4
61-016 Poznań
Customer name or business name:
Customer address:
Customer telephone number:
Customer e-mail address:
As the contact details to be used for replying to this complaint and for any related correspondence, I give:
postal address: e-mail address:
The complaint concerns:
a contract of sale dated __________ for the goods: a contract for the provision of another service:
other:
Date the grounds for the complaint were identified: Description of the problem:
Remedy requested:
repair of the defect in the goods or service
replacement of the goods with goods free from defects, reduction of the price, withdrawal from the contract
The Seller informs you that:
Goods may be covered by a manufacturer's or distributor's guarantee. In that case the Customer is entitled to make a claim in respect of the goods using the rights arising from that guarantee, by submitting a claim to the guarantor. A claim may be submitted to the guarantor through the Seller or directly to the guarantor. The Customer may exercise their rights under the statutory warranty for physical defects in the goods independently of any rights arising from a guarantee.
Signature of the person submitting:
This is an English translation provided for convenience. In the event of any discrepancy, the Polish version of this page is the binding one.